Neil and I caught up with Expert System, a Semantic Intelligence company, last week to discuss their Cogito product. Expert System is based in Italy, has 145 employees and originally worked on spell checkers for Microsoft. While they have a lot of business in Europe they are now growing in the US. Their core pitch [...]

Attensity is a text analytics company based in Silicon Valley and Utah that is focused on helping companies hear the “voice of the customer”. By allowing companies to effectively process the text in emails, service logs, call notes and, more recently, forums, blogs and wikis, Attensity aims to make companies both aware of their customers’ [...]

Some time ago a regular reader, Dave Wright, left a  comment on a blog post I wrote as a guest. In it he asked “What comes after EDM?”. This, of course, is both an interesting and a difficult question. Thinking about it I decided to split it into two parts - one about technologies that [...]

Some interesting news from SAS today that, to me at least, boosts their support of enterprise decision management or EDM. First they announced a specific product bundle from their work with Teradata - you can get details here. This integrates SAS Enterprise Miner, their predictive analytics/data mining workbench, with Teradata’s database allowing for models developed [...]

Personalizing your business is one of those things that never really seems to go out of style and that remains one of the most powerful ways to use EDM. Making a system respond in a reasonable yet personal way to a consumer or other customer is widely, and correctly, seen as a way to bring [...]

One of my favorite BI bloggers, Cyril Brookes, had an interesting post today - What Does Web 2.0 Really Mean for BI’s Future?. He starts by pointing out that “Successful BI enables the executives and professionals to make better decisions” to which I would add that successful enterprise decision management enables the systems in an [...]

I got a chance to attend some of Enterprise Search Summit West yesterday (thanks to my friends at Semantra). I attended a couple of sessions and browsed the exhibit hall.
The first session was entitled “What is Semantic Search“. Seth Earley gave a rapid 30 minute overview of semantic search. He touched on explicit and implicit [...]