I have just finished reading Groundswell: Winning in a World Transformed by Social Technologies. Groundswell is a great book providing a thorough and up to date discussion of how to use social media, and more, to connect with and energize your customers. The book approaches the discussion from the reader’s objectives - listening to customers, [...]

Connie Moore and John Rymer kicked off today talking about Dynamic Business Applications and their first discussion was around brown paper bags. They made the point that brown paper bags are a pure commodity and all you can do is reduce costs. Other kinds of bags offer more opportunities for innovation and, thus, more margins. [...]

John Chambers, CEO of Cisco was talking about the next phase of the internet - collaboration. The market is in transition - social networking has changed personal communities and these technologies will also transform the future of work. Cisco’s approach is to focus on transitions - not competitors, but market transitions. In ‘97 they focused [...]

Back on this blog for John Rymer of Forrester talking about dynamic business applications (about which I have blogged before) and how the next generation of systems will be designed for people and built for change. John began by showing a video of a broker’s desktop demonstration built by Adobe and some partners. Brokers are [...]

Next week is InterACT and I will be blogging. You can also follow what I post, and what anyone else attending posts, at these locations:
Hastags - http://hashtags.org/tag/interact2008/
Eventtrack - http://eventtrack.info/index.php?t_event=interact2008

Both have instructions about how to add you own posts/twitter streams to the collective so if anyone attending is on twitter etc, let me know

First session today is Jayne Dutra of NASA on Re-Thinking Search in a Web 2.0 World. Jayne started by going over some of the basics, talking about web 1.0 with portals/websites/search moving to Web 2.0 with blogs, wikis, RSS, social networking and community portals. She used a Mills Davis slide that talked about web 3.0 [...]

I made some changes to the blog last night and this morning - sorry if you had any difficulties. Here’s what I changed:

Added “Share This” linkAllows you to share the post/page with social book marketing sites or email it to someone. Clicking on the icon creates an in-screen selection window, the link takes you to [...]

I saw this post recently - “The fat tail will be human, the medium tail social, the long tail algorithmic” - in which Chris Anderson (author of The Long Tail) says “The short head will be human, the fat middle social and the long tail algorithmic”. This made me think some more about the role [...]

Venkat posted a comment to my post on web 2.0, social media and EDM in which he said that he “found this piece to be a little too quick/glib compared to your other pieces”. As my friends in Texas would say, “them are fightin words” so I thought a response was called for.
social media are [...]

One of my favorite BI bloggers, Cyril Brookes, had an interesting post today - What Does Web 2.0 Really Mean for BI’s Future?. He starts by pointing out that “Successful BI enables the executives and professionals to make better decisions” to which I would add that successful enterprise decision management enables the systems in an [...]