24th
July
2008
Posted by
James Taylor
ILOG is running a webinar titled “How to Leverage Scorecards for Accurate Risk Management” on Wednesday, August 6 at 10:00 a.m. Pacific / 1:00 p.m. Eastern. Anthony Garritano, editor of Mortgage Technology magazine, me (James) and Janet Wall from ILOG will share presentation duties and give you a quick look at the mortgage industry, how [...]
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posted by James Taylor in Business Rules, Decision Management, Events, Predictive Analytics |
18th
June
2008
Posted by
James Taylor
Janelle Hill of Gartner kicked off day 2. Business Process Management is the current approach to being process-centric and part of a long history stretching back to Taylor/Deming, Business Process Reengineering and more. In particular it is an evolution from computerized process flow, to packaged applications as best practices and now flexible and adaptive processes. [...]
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posted by James Taylor in Business Process Management, Enterprise Applications |
30th
April
2008
Posted by
James Taylor
Ted Iacobuzio of TowerGroup gave the closing keynote, expanding on the survey results Fair Isaac announced today. More than 100 of the InterACT attendees took the survey - clearly this is top of mind. Some highlights:
Lenders appreciate the need for integrated customer information and multi-product decisioning
Lenders are not all at the same speed in implementation
Respondents [...]
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posted by James Taylor in Compliance, Customer Experience, Decision Management, Financial Services, Optimization, Predictive Analytics |
30th
April
2008
Posted by
James Taylor
Wednesday begins with Antonio Paulo Conde from Citibank Brazil talking about an enterprise decision engine for originations in their retail bank. Measuring and understanding the risk of new financial products is important and became more so as the sales teams gained more negotiation power. To address this Citibank used Blaze Advisor to build an originations [...]
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posted by James Taylor in Business Rules, Financial Services |
28th
April
2008
Posted by
James Taylor
After lunch I joined the Insurance track and listened to Don Light of Celent (who wrote this nice paper some time ago) and Mike Gordon of Fair Isaac. Mike started and his first slide was headlined “survival of the fittest” which seems like the right headline! There is clearly a lot on in insurance these [...]
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posted by James Taylor in Adaptive Control, Business Process Management, Business Rules, Compliance, Customer Experience, Decision Management, Insurance, Predictive Analytics, SOA |
19th
March
2008
Posted by
James Taylor
Terry from Pinnacle Entertainment (a gaming company) was up after lunch on The Business Drivers Behind Creating an Enterprise Data Architecture in the Gaming Industry. Pinnacle has 12 properties, none in Vegas, and competes with the likes of Harrah’s (used as a case study by Stephen Brobst yesterday). Pinnacle started with a marketing data warehouse, [...]
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posted by James Taylor in Business Intelligence, Business Rules, Customer Experience |
11th
March
2008
Posted by
James Taylor
I dropped by the IDC Directions event today and saw two presentations. First up was Kathy Wilhide talking about Governance, Risk and Compliance or GRC as it is known. The GRC market has grown from a need for higher levels of confidence in financial and operational information. As compliance is not built into most existing [...]
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posted by James Taylor in Business Rules, Compliance, Decision Management, Enterprise Applications, Predictive Analytics |
29th
January
2008
Posted by
James Taylor
One of the most interesting uses of enterprise decision management or EDM is in automating detection of various kinds of “bad” activity. Whether the concern du jour is insider trading, money laundering or just plain old fraud. There are a number of reasons why EDM is such a powerful approach.
Automation is fundamentally the best approach [...]
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posted by James Taylor in Adaptive Control, Business Rules, Compliance, Data Mining, Decision Management, Financial Services, Healthcare, Insurance, Predictive Analytics |