While attending DIALOG I had a chance to have lunch with Sandy Carter of IBM and Pierre Haren of ILOG. There was a lot of interesting discussion but two key themes caught my attention - business v IT drivers and reuse.
Sandy discussed how top-down SOA being driven by BPM and has an executive focus, although [...]

Last session of the day was from Rodolfo Viola of Swiss Medical Argentina on Breakthrough in Claims Excellence Management. Claims is, of course, a prime target for rules-based automation so I was excited to hear how an organization outside of North America/Europe was handling it.
Swiss Medical is a privately owned company founded as a clinic [...]

My next session was on Flexibility, Scalability and High Performance with James Reid of Equifax. The application being discussed is the Equifax InterConnect Platform (part of their risk solutions, described here), a hosted SaaS solution that handles risk-based decisioning, especially credit risk. InterConnect is their decisioning platform for credit and lending and is designed to [...]

I missed the customer panel with Travelocity, Equifax, Deloitte Consulting and Bank of America but hopefully the DIABLOGgers got that one too (they did, check here). Next up is Daryl Plummer of Gartner talking about Dynamic BPM—Where SOA, Rules, Processes and Events Come Together.  Daryl started with a great plug for my book and then got [...]

Day 3 of DIALOG and I am blogging live again. Yesterday I was on a panel and the DIABLOGgers captured the gist here (thanks Daryl). First session of the day was a keynote - Innovation Black Holes - How do you avoid them? by Allen Fahden, an author and speaker (more information about him on the [...]

I missed a session from longtime ILOG customer eBay but then I attended one on Agile Tax Management Using Rules and BPM by the Tax Administration Service of Mexico and EMC. The project being discussed was very successful, they say, and based on a combination of EMC’s BPM tool (Documentum) and ILOG’s rules.
SAT, the tax [...]

After a fascinating lunch with Sandy Carter (of which more later), Steve Demuth gave the BRMS track keynote - Make Change Work to Your Advantage. Steve’s focus is on the potential competitive advantage of rules. Automate decisions, he said, are everywhere - with which I would completely agree - especially if you correctly consider micro [...]

After a short break we had Sandy Carter on The New Language of Business - SOA and Web 2.0. Sandy has recently published a book on this topic(The New Language of Business: SOA & Web 2.0). IBM recently surveyed CEOs to see what is top of mind and found that innovation for growth in today’s [...]

Next up was Scott Klososky on Do You Have Velocity Leadership? Scott talks to organizations about how technology impacts different businesses and has a book coming out soon (though I could not find a link for it). He uses a quote to show his attitude to technology:
A rock pile ceases to be a [...]

Monday morning here at DIALOG and the keynotes are up next. The show has about 300 attendees, about half customers, representing about 18 countries. First on is Pierre Haren, Chairman and CEO of ILOG. Pierre gave a quick overview of 20 years of ILOG history and he then focused on ILOG’s mission:
Make better decisions faster [...]