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14th November 2008

Decision Management and fixing healthcare

James Taylor Posted by James Taylor

I think alot about how decision management can be used to improve healthcare. Neil Versel is one of the bloggers I read in this space and he had a post this week called “A modest proposal” in which he repeated some comments about the failure of the medical profession to use Clinical Decision Support systems [...]

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posted by James Taylor in Decision Management, Healthcare | 0 Comments

11th November 2008

First Look - Savvion 7.5

James Taylor Posted by James Taylor

I got a quick overview of Savvion 7.5 this week. Savvion is one of the pure-play BPM vendors with customers in Telecommunications, Media, Financial Services and Manufacturing (along with some retail and healthcare). They released version 7.5 at the end of September.
Savvion has recently been investing in domain-specific vertical solutions built on their horizontal [...]

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posted by James Taylor in Business Process Management, Product News | 0 Comments

30th October 2008

Integrating Predictive Analytics and BRM to Improve Health Plan Member Experience

James Taylor Posted by James Taylor

Two gentlemen from Deloitte presented Integrating Predictive Analytics and BRM to Improve Health Plan Member Experience. 80% of healthcare costs are incurred by 20% of members and traditionally the 20% get all the focus. Analytics and data mining get applied to claims, authorization, costs as a result. Segmentation focuses on the unprofitable and unhealthy. Increasingly [...]

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posted by James Taylor in Business Rules, Decision Management, Healthcare, Predictive Analytics | 1 Comment

24th July 2008

Credit Scoring in Healthcare. In Healthcare!

James Taylor Posted by James Taylor

I saw a post today on medical credit scoring that made me think I should post something about how credit scoring can be used in healthcare. Now saying that, of course, makes everyone nervous - are we talking about refusing people treatment because of their credit score? Why should financial questions like credit worthiness have [...]

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posted by James Taylor in Decision Management, Healthcare, Predictive Analytics | 0 Comments

10th June 2008

Using Decision Management to improve healthcare communication

James Taylor Posted by James Taylor

I have just finished presenting on the last of a series of roadshows for Silverlink. I was one of a series of presenters for their Think Different seminars. I presented with Kinney Zalesne (author of Microtrends: The Small Forces Behind Tomorrow’s Big Changes), Liz Boehm (Healthcare analyst at Forrester) and Fred Jubitz (recently of American [...]

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posted by James Taylor in Decision Management, Healthcare | 2 Comments

4th March 2008

Here’s how one company is using EDM to improve healthcare

James Taylor Posted by James Taylor

Silverlink is an interesting company whose approach is to apply science to drive healthcare behaviors in a scalable manner. They made some announcements today at the Health 2.0 conference. I recently got a chance to speak with the CEO (Stan Nowak) and his team. Silverlink has 50 healthcare clients representing 150 million lives (including 9 [...]

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posted by James Taylor in Adaptive Control, Business Rules, Customer Experience, Decision Management, Healthcare, Predictive Analytics, Product News | 2 Comments

7th December 2007

Using decision management to make e-prescribing useful

James Taylor Posted by James Taylor

Bill over at the Wireless MD had a couple of interesting posts on e-prescribing today - Senatorial bi-partisan support for e-prescribing and Caveats for e-prescribing. The use of technology to improve healthcare is an endlessly fascinating discussion and the use of information systems to handle prescriptions (e-prescribing) is one of the most debated.
There is growing [...]

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posted by James Taylor in Business Rules, Decision Management, Healthcare, Predictive Analytics | 0 Comments