Dan Oneufer talked about the use of Intalio BPMS in Pennsylvania. The Pennsylvania Justice Network has been established a long time and manages many aspects of the state justice system. However the counties are not well integrated into this network. Allegheny County, his example, is about 10% of the state and pretty rural. It has [...]

Ismael Ghalimi presented his vision of “what’s next” and started with some history. In 1998 he started work on what he now calls “Office 2.0″ and, while prototyping ideas, he met the other founders and started to put together a plan for a platform that would allow him (a self-confessed poor programmer) to build web [...]

I was just pointed to an interesting report that Tom Davenport (author of Competing on Analytics) wrote on Strategic Use of Analytics in Government. The report is available on the businessofgovernment.org website. Tom and his co-author do a nice job of summarizing the various ways analytics can and should be used in government.
While there are [...]

I missed a session from longtime ILOG customer eBay but then I attended one on Agile Tax Management Using Rules and BPM by the Tax Administration Service of Mexico and EMC. The project being discussed was very successful, they say, and based on a combination of EMC’s BPM tool (Documentum) and ILOG’s rules.
SAT, the tax [...]

First post in my series of posts on using EDM to thrive in a recession. Let’s start with the easy stuff - companies always look to reduce and control business costs in a recession so how can EDM help you do this?

One of the costs many businesses carry, almost without thinking, is a certain level [...]