24th
July
2008
Posted by
James Taylor
I saw a post today on medical credit scoring that made me think I should post something about how credit scoring can be used in healthcare. Now saying that, of course, makes everyone nervous - are we talking about refusing people treatment because of their credit score? Why should financial questions like credit worthiness have [...]
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posted by James Taylor in Decision Management, Healthcare, Predictive Analytics |
15th
July
2008
Posted by
James Taylor
A: www.youtube.com/watch?v=1zDwIfSDQiE
(Falcon, by the way, is the name of Fair Isaac’s fraud detection product that combines a neural network - a form of predictive analytics - with business rules and dynamic profiles to make real-time decisions about credit card fraud).
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posted by James Taylor in Business Rules, Decision Management, Financial Services, Predictive Analytics |
30th
April
2008
Posted by
James Taylor
Ted Iacobuzio of TowerGroup gave the closing keynote, expanding on the survey results Fair Isaac announced today. More than 100 of the InterACT attendees took the survey - clearly this is top of mind. Some highlights:
Lenders appreciate the need for integrated customer information and multi-product decisioning
Lenders are not all at the same speed in implementation
Respondents [...]
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posted by James Taylor in Compliance, Customer Experience, Decision Management, Financial Services, Optimization, Predictive Analytics |
30th
April
2008
Posted by
James Taylor
Wednesday begins with Antonio Paulo Conde from Citibank Brazil talking about an enterprise decision engine for originations in their retail bank. Measuring and understanding the risk of new financial products is important and became more so as the sales teams gained more negotiation power. To address this Citibank used Blaze Advisor to build an originations [...]
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posted by James Taylor in Business Rules, Financial Services |
28th
April
2008
Posted by
James Taylor
After lunch I joined the Insurance track and listened to Don Light of Celent (who wrote this nice paper some time ago) and Mike Gordon of Fair Isaac. Mike started and his first slide was headlined “survival of the fittest” which seems like the right headline! There is clearly a lot on in insurance these [...]
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posted by James Taylor in Adaptive Control, Business Process Management, Business Rules, Compliance, Customer Experience, Decision Management, Insurance, Predictive Analytics, SOA |
8th
February
2008
Posted by
James Taylor
Last post in my series today - how to prioritize your use of EDM in a recession. As with any effort to prioritize EDM, the first thing to do is identify the decisions that make the difference. This means finding the micro decisions that are often hidden in your processes as well as correctly identifying [...]
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posted by James Taylor in Business Rules, Compliance, Customer Experience, Decision Management, Legacy Modernization, Predictive Analytics |
4th
February
2008
Posted by
James Taylor
First post in my series of posts on using EDM to thrive in a recession. Let’s start with the easy stuff - companies always look to reduce and control business costs in a recession so how can EDM help you do this?
One of the costs many businesses carry, almost without thinking, is a certain level [...]
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posted by James Taylor in Business Rules, Business Strategy, Data Mining, Decision Management, Green IT, Predictive Analytics |
29th
January
2008
Posted by
James Taylor
One of the most interesting uses of enterprise decision management or EDM is in automating detection of various kinds of “bad” activity. Whether the concern du jour is insider trading, money laundering or just plain old fraud. There are a number of reasons why EDM is such a powerful approach.
Automation is fundamentally the best approach [...]
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posted by James Taylor in Adaptive Control, Business Rules, Compliance, Data Mining, Decision Management, Financial Services, Healthcare, Insurance, Predictive Analytics |