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5th August 2008

Using decision management to deliver intelligent business performance

James Taylor Posted by James Taylor

Steve Cranford of PwC wrote an interesting piece called Bringing Order to Chaos (brought to my attention by Alan over at Tibco) that made me think. Steve’s focus is on the next software suite for enterprises (something he calls an Intelligent Business Performance Platform) consisting of business intelligence, business process and business rules. Reading this [...]

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posted by James Taylor in Business Intelligence, Business Process Management, Composite Applications, Decision Management, SOA | 3 Comments

9th July 2008

A meta post - blogging about blogging

James Taylor Posted by James Taylor

Laura Ramos of Forrester just published a nice report on blogging - How To Derive Value From B2B Blogging. It’s a nice little report (well worth $379 ) and in it she lays out four compelling ways to derive value from a corporate blog:

Strategy One: Be A Conversation Starter, Not A Spoiler
In particular I [...]

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posted by James Taylor in Blogging | 0 Comments

27th June 2008

First Look - OutSystems Agile Platform

James Taylor Posted by James Taylor

OutSystems came to my attention at the Forrester IT Forum as they were suggested as a tool with good support for what Forrester calls Dynamic Business Applications. Founded in 2001 they have 100+ customers mostly in Portugal and the Netherlands but increasingly also in the US. Of these they identify 17 existing customers that have [...]

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posted by James Taylor in Business Agility, Composite Applications, Product News | 2 Comments

12th June 2008

Book Review - groundswell

James Taylor Posted by James Taylor

I have just finished reading Groundswell: Winning in a World Transformed by Social Technologies. Groundswell is a great book providing a thorough and up to date discussion of how to use social media, and more, to connect with and energize your customers. The book approaches the discussion from the reader’s objectives - listening to customers, [...]

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posted by James Taylor in Customer Experience, web 2.0 | 0 Comments

10th June 2008

Using Decision Management to improve healthcare communication

James Taylor Posted by James Taylor

I have just finished presenting on the last of a series of roadshows for Silverlink. I was one of a series of presenters for their Think Different seminars. I presented with Kinney Zalesne (author of Microtrends: The Small Forces Behind Tomorrow’s Big Changes), Liz Boehm (Healthcare analyst at Forrester) and Fred Jubitz (recently of American [...]

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posted by James Taylor in Decision Management, Healthcare | 1 Comment

23rd May 2008

Information as a Service

James Taylor Posted by James Taylor

Mike Gilpin and Noel Yuhanna gave a presentation on how informaton-as-a-service can help your projects and applications. Many SOA implementations were focused on transactional solutions but Forrester found that many used the same service infrastructure to expose information - e.g. a customer update service which exposes the current address also. Theme: Information-as-a-service (IaaS) offers to [...]

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posted by James Taylor in Business Intelligence, Composite Applications, SOA, SaaS, Text Analytics | 0 Comments

23rd May 2008

Lessons Learned from BPM Deployments

James Taylor Posted by James Taylor

Ken Vollmer kicked off the last day of the event with a view from the field - a survey on BPM that Forrester did at the end of 2007. The theme is that “BPM has already achieved mainstream status inside of most enterprises but we still have a long way to go to achieve the [...]

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posted by James Taylor in Business Process Management, Financial Services, Supply Chain | 0 Comments

22nd May 2008

How enterprises are winning with web 2.0

James Taylor Posted by James Taylor

Jeff Hammond’s theme for this presentation is that as enterprise experiment with web 2.0 some successful adoption patterns are emerging. There are three ways to look at web 2.0:

Enabling technologies
Flex, Air, Silverlight, XML, Ajax, cloud computing
Core applications
Blogs, wikis, social networks, tagging, rss, mashups built on these core technologies
Behavior shifts
Information workplaces, social computing, dynamic business applications, [...]

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posted by James Taylor in web 2.0 | 0 Comments

21st May 2008

Automating Decisions within Business Processes

James Taylor Posted by James Taylor

I can’t blog this session live as John Rymer and Mike Gualtieri have asked me to participate. What follows is a combination of thoughts based on the presentation and post-presentation notes.
The theme of the presentation is that “The next frontier in business process management (BPM) and business rules is automating decisions within business processes”. If [...]

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posted by James Taylor in Business Agility, Business Process Management, Business Rules, Data Mining, Decision Management, News, Predictive Analytics, SOA | 0 Comments

21st May 2008

The Future of Application Development

James Taylor Posted by James Taylor

I’m going to be on stage with Mike Gualtieri soon but I thought I would drop in and listen to him on the future of application development. Sadly this meant missing a session on BI but even I can’t be in two places at once. Mike’s theme is that the value of application developers in [...]

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posted by James Taylor in Business Agility, Business Process Management, Business Rules, Composite Applications, Innovation, News, SOA, web 2.0 | 0 Comments