Janelle Hill of Gartner kicked off day 2. Business Process Management is the current approach to being process-centric and part of a long history stretching back to Taylor/Deming, Business Process Reengineering and more. In particular it is an evolution from computerized process flow, to packaged applications as best practices and now flexible and adaptive processes. [...]

Ken Vollmer kicked off the last day of the event with a view from the field - a survey on BPM that Forrester did at the end of 2007. The theme is that “BPM has already achieved mainstream status inside of most enterprises but we still have a long way to go to achieve the [...]

Bobby Cameron came up next and begun by highlighting how little IT sometimes matters to business innovation - even innovative companies and CEOs don’t think of their IT in this way. So why is this a problem? Executives say one thing but do another:

Innovation is a “priority” but not on the executive team’s agenda.
CEOs talk [...]

I saw this post by Keith Harrison-Broninski Some Processes Cost Money - Others Processes Make Money, in which he discusses the fact that companies have already squeezed lots of costs out of their systems and processes. He takes away from this the valid conclusion that not all processes are therefore good targets for high ROI [...]