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26th June 2008

4 more days to get a FREE iTouch

James Taylor Posted by James Taylor

Remember the 1st Enterprise Decision Management Summit and the 11th International Business Rules Forum ? October 26-30, 2008 at the Buena Vista Palace, Orlando FL. Don’t forget that as a reader of this blog we are able to offer you a special, one-time offer as an honorary member of the Friends and Family of the [...]

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posted by James Taylor in Business Rules, Data Mining, Decision Management, Events, Predictive Analytics | 0 Comments

30th April 2008

Live from InterACT - Closing Keynote

James Taylor Posted by James Taylor

Ted Iacobuzio of TowerGroup gave the closing keynote, expanding on the survey results Fair Isaac announced today. More than 100 of the InterACT attendees took the survey - clearly this is top of mind. Some highlights:

Lenders appreciate the need for integrated customer information and multi-product decisioning
Lenders are not all at the same speed in implementation
Respondents [...]

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posted by James Taylor in Compliance, Customer Experience, Decision Management, Financial Services, Optimization, Predictive Analytics | 0 Comments

28th April 2008

Live from InterACT - Using Risk Applications to Drive Growth

James Taylor Posted by James Taylor

Next up Discover and Fair Isaac talking about Discover’s Enterprise Decision Management initiative. Dave Wodall from Discover co-presented with Xun Shao of Fair Isaac. Discover use Blaze Advisor (rules), Model Builder (analytics) and Decision Optimizer (portfolio optimization). Discover was launched in 1985 and, like Amex, has both the network and the consumer relationship. 50M members, [...]

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posted by James Taylor in Adaptive Control, Business Agility, Business Rules, Customer Experience, Data Mining, Decision Management, Financial Services, Predictive Analytics | 0 Comments

7th April 2008

Live from IMPACT - Evening Activities

James Taylor Posted by James Taylor

Evening of Monday night and its party time in the solutions area of IMPACT. Once again the wonderful string quartet were strutting their electric stuff and the food and drinks were good. I spent my time speaking to the few folks present who were really interested in decisioning (Chordiant, ILOG, select IBMers) and then went [...]

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posted by James Taylor in Business Agility, Business Process Management, Composite Applications, Customer Experience, Insurance, SOA | 0 Comments

24th January 2008

Decision making traps

James Taylor Posted by James Taylor

My friends over at Big Sky Thinking had a great series of posts on the decision making traps as discussed in a classic Harvard Business Review piece (that you can buy from amazon here: The Hidden Traps in Decision Making (HBR OnPoint Enhanced Edition)). First, here are the links to their posts:

Decision-Making Traps Part 1: [...]

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posted by James Taylor in Business Intelligence, Data Mining, Decision Management | 1 Comment

24th October 2007

Live from Business Rules Forum - Intelligent Process Automation: The Key to Business Process Automation

James Taylor Posted by James Taylor

Steve Hendrick of IDC kicked off day 2 with his keynote on Intelligent Process Automation: The Key to Business Process Automation.
Steve started with a story about AMR and SABRE. Back in 80s startup low-cost airlines were putting real pressure on them and they could not meet the price. Thomas Cook came and introduced yield management [...]

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posted by James Taylor in Business Intelligence, Business Process Management, Business Rules, Decision Management, Event Processing, Predictive Analytics | 2 Comments