I had a chance to talk with Rob Walker last week about Chordiant and their decision management platform. Chordiant focuses on large customers - those with lots of decisions in markets such as retail banking, consumer lending, card services, insurance and communications. Their mantra is Customer Experience Management and they aim to deliver an improvement [...]

A little while ago I got to talk to Mike Zeller and his team at Zementis about their decision management platform - ADAPA, what they call a predictive analytics decision engine. ADAPA stands for Adaptive Decision And Predictive Analytics.
The folks at Zementis started trying to solve a fairly common problem in organizations adopting data mining [...]

The nice folks on the Drools blog pointed me to an article today called Implement business logic with the Drools rules engine. This article was written by Ricardo Olivieri of IBM. Richard does a nice job of walking through both the basic case for using a business rules engine (BRE). I feel compelled to make [...]

Stephen Brobst of Teradata was next with A Reference Architecture for Integrating an Active Data Warehouse into the Real-Time Enterprise. He started with a great quote from a Gartner analyst:
No such thing as a business surprise - there is always a warning in advance
but were you listening - did you collect data about it, analyze [...]

Some interesting news from SAS today that, to me at least, boosts their support of enterprise decision management or EDM. First they announced a specific product bundle from their work with Teradata - you can get details here. This integrates SAS Enterprise Miner, their predictive analytics/data mining workbench, with Teradata’s database allowing for models developed [...]

Second session at IDC Directions today and I am listening to Maureen Fleming and Sandy Rogers talking about SOA and BPM. IDC takes the position that this is about a need for agile systems and that BPM and SOA are part of how organizations can address this need. Of course, having just come from a [...]

I dropped by the IDC Directions event today and saw two presentations. First up was Kathy Wilhide talking about Governance, Risk and Compliance or GRC as it is known. The GRC market has grown from a need for higher levels of confidence in financial and operational information. As compliance is not built into most existing [...]

Frank Gens of IDC posted this short item on what Line of Business managers want from their CIOs and it had a nice little graph showing the key things that the business wants from IT. Of the 10 items, several seem to me to show the need for Enterprise Decision Management or EDM:

Speed up project [...]

After a fascinating lunch with Sandy Carter (of which more later), Steve Demuth gave the BRMS track keynote - Make Change Work to Your Advantage. Steve’s focus is on the potential competitive advantage of rules. Automate decisions, he said, are everywhere - with which I would completely agree - especially if you correctly consider micro [...]

Monday morning here at DIALOG and the keynotes are up next. The show has about 300 attendees, about half customers, representing about 18 countries. First on is Pierre Haren, Chairman and CEO of ILOG. Pierre gave a quick overview of 20 years of ILOG history and he then focused on ILOG’s mission:
Make better decisions faster [...]