PMML - The Predictive Modeling Markup Language - is the primary XML format for describing predictive analytic models so that a modeling tool can share a model with either another modeling tool or, more usefully, with a deployment environment. The folks over at KDNuggets recently ran a poll asking their readers about their use of [...]

Chordiant announced Recommendation Advisor 6.1 today, a “real-time conversation and interaction management solution”. This Next-Best-Action engine is built on Chordiant’s Decision Management platform and designed to both improve self-service channels and support call center staff.  It uses rules and analytics to make the best recommendation and dynamically adapts during a conversation, for instance if the [...]

Mike made an interesting comment in response to my recent post on the future of application development. He said:
Are business domain tools necessary to enable a non-trivial development role for businesspeople?
Like many good questions the answer is complicated - in a way, both yes and no. I do agree with Mike that a non-trivial role [...]

I had a chance to talk with Rob Walker last week about Chordiant and their decision management platform. Chordiant focuses on large customers - those with lots of decisions in markets such as retail banking, consumer lending, card services, insurance and communications. Their mantra is Customer Experience Management and they aim to deliver an improvement [...]