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8th October 2008

Making BI more decision-centric

James Taylor Posted by James Taylor

My friend Kurt Schlegel at Gartner has just released a new report - Deliver Business Value With a BICC (BI Competency Center) Focused on Decision Making. In it he “identifies the steps required to evolve business intelligence (BI) beyond reporting measures, to making great decisions”. Like Kurt I believe that “Tying BI to the decision [...]

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posted by James Taylor in Business Intelligence, Decision Management | 0 Comments

7th October 2008

Introducing SOA Design Patterns

James Taylor Posted by James Taylor

Thomas was back on talking about the catalog of 85 SOA Design Patterns that he is publishing this year - SOA Design Patterns. Design patterns are a field-testing or proven design solution to a common design problem. Some are compound, most are atomic. These SOA Patterns overcome common design challenges for the successful adoption of [...]

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posted by James Taylor in SOA | 0 Comments

7th October 2008

The Business Operations Platform

James Taylor Posted by James Taylor

The folks from Cordys presented their view of the new business operations platform. Current systems development is in the context of four key game-changing trends:

Consumerization
Not just technology but can deliver business processes as services using the Internet
Commoditization
Virtualization
Not just of hardware but of processes and teams
Globalization

In this environment, processes are a key competitive advantage - much [...]

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posted by James Taylor in Business Activity Monitoring, Business Agility, Business Process Management, Business Rules, Composite Applications, SOA | 1 Comment

7th October 2008

The Architecture of Service-Orientation

James Taylor Posted by James Taylor

Thomas Erl presented on the Architecture of Service-Orientation to start the breakout sessions and build on his opening comments. The key challenge is that of the endless IT progress cycle - the business continually needs more and different support from IT to deal with changes to business models while IT has new and changing capabilities [...]

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posted by James Taylor in SOA | 1 Comment

7th October 2008

Live from the SOA Symposium - Opening Keynotes

James Taylor Posted by James Taylor

The SOA Symposium started today in the AJAX Stadium in Amsterdam. The opening keynotes were actually in the Stadium itself - we all sat at the halfway line. Thomas Erl and Sandy Carter gave quick intros and I will add some comments later but I could not type so this is just a placeholder have [...]

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posted by James Taylor in Business Agility, Customer Experience, Decision Management, Event-Driven Architecture, SOA, web 2.0 | 0 Comments

6th October 2008

Thoughts from Chordiant’s Customer Advisory Board

James Taylor Posted by James Taylor

Last week I was invited to attend Chordiant’s European Customer Advisory Board. This session was held in lovely Munich in the middle of Oktoberfest and was both informative and a lot of fun. While I can’t share everything - some of it was for customers only - I thought you would appreciate what I could [...]

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posted by James Taylor in Customer Experience, Decision Management, Product News | 0 Comments

24th September 2008

Finding hidden decisions in business processes

James Taylor Posted by James Taylor

Scott Sehlhorst (with whom I have presented and about whom I have written before) had a great post this week called Hidden Business Rule Example. Scott walks through some analysis of a process and shows how finding hidden decisions within that process can really inform how you think about the systems and processes you need. [...]

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posted by James Taylor in Adaptive Control, Business Process Management, Business Rules, Data Mining, Decision Management, Requirements | 0 Comments

22nd September 2008

Putting Analytics to Work

James Taylor Posted by James Taylor

Here’s my presentation from the InfoCentricity User Exchange. Enjoy.
Putting Analytics To Work
View SlideShare presentation or Upload your own. (tags: predictive analyticsanalyticedmente…)

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posted by James Taylor in Business Rules, Decision Management, James Taylor, Predictive Analytics | 0 Comments

22nd September 2008

Marketing and Customer Segmentation with Xeno

James Taylor Posted by James Taylor

Delivering the best value proposition using segmentation is a multi-step journey with 6 main steps and some critical differences from other analytic approaches:

Define Segmentation Objectives
The first step - deciding why to build a segmentation scheme - is important but often overlooked. Reasons may include declining financial performance, changes in strategy or market trends - the [...]

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posted by James Taylor in Data Mining, Marketing, Predictive Analytics | 0 Comments

15th September 2008

First Look - Erudine Behaviour Engine

James Taylor Posted by James Taylor

Erudine is a British company a few years old and has released some new technology in a new process context - the Erudine Behaviour Engine (yes, the British spelling). Like many technologies, Erudine is targeting the business-IT divide, focusing on problems like those of translating requirements into systems, integrating the expertise of lots of people [...]

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posted by James Taylor in Business Rules, Decision Management, Innovation, Product News | 1 Comment