Business Analytics: Blame FICO for Sub-prime crisis?
Nice response to the criticisms of scoring in the sub prime crisis
(tags: FICO score predictive analytics decision management)

GonzoBanker - Article
Finally a thoughtful and well-written overview of how predictive analytics/credit scoring was misused in the build up to the credit crunch.
(tags: FICO score credit crunch predictive analytics)

How to Tap IT’s Hidden Potential, By Amit Basu and Chip Jarnagin - MIT Sloan Management Review
Interesting article on the challenges of tapping IT’s potential. I like [...]

Decision Management Flavors
A somewhat cranky post by me about the different names given to decision management approaches
(tags: business decision management enterprise customer marketing integrated intelligent smartenoughsystems)

How Operations Research Drives Success at P&G on BNET
Interesting article on OR at Proctor and Gamble
(tags: OR analytics predictive optimization)

Agile IT Architecture: A Cycle Approach for Business Rule Development
Good, if basic, overview of the steps in developing business rules by Jerome at ILOG
(tags: ILOG business rules methodology agile development)

Close, But Not Enough « The Optimalist - Price Optimization for Insurance and the Financial Services
Nice little post on the need to move toward optimal decisions
(tags: price optimization decision insurance financial services)

Drools - Because Knowledge Matters: Zementis Drools Case Study
Case study on the use of Drools as the basis for a real decision management platform [...]

How should business rules and business process interact?
First of two long posts on BPM by me over on the Fair Isaac EDM blog
(tags: EDMblog BPMS BRMS business rules process BRM BPM)

Business rules are core to the BPM/SOA value proposition
Second longish post on BPM/rules by me on the Fair Isaac EDM blog
(tags: BPMS BRMS BPM BRM [...]

The Perfect Customer Experience: Perfection and the Perfect Customer Experience
Nice post by Dale Wolf on what a perfect customer experience takes and why it does not require the mythical “perfection”
(tags: customer experience dale wolf perfect)

This Time it’s Personal
Nice article on personalizing customer experience
(tags: customer experience personalization)

Smart Economy: Shanghai to install more ’smart’ traffic lights 08-069
Interesting [...]

Business Process Management (BPM) - Business Decision Management - Part 1
An article I wrote on Business Decision Management - another way of talking about Enterprise Decision Management. Look for more articles on the BPM Institute.
(tags: bpm institute rules analytics bdm business decision management edm)

Neural Networks’ Role in Predictive Analytics
Nice overview of neural networks, though somewhat focused on retail. Neural networks are particularly useful also in fraud detection
(tags: neural network fraud predictive analytics)

Competing on Decisions | The Intelligent Enterprise Blog
Great post by my partner Neil Raden on competing with decisions
(tags: competing analytics tom davenport neil raden decision smartenoughsystems smart enough systems)

Business Process Management (BPM) - Strategic Decisions
Article introducing Business Decision Management - means the same as EDM - from Larry Goldberg
(tags: business decision management edm enterprise smartenoughsystems [...]