10th
June
2008
Posted by
James Taylor
I have just finished presenting on the last of a series of roadshows for Silverlink. I was one of a series of presenters for their Think Different seminars. I presented with Kinney Zalesne (author of Microtrends: The Small Forces Behind Tomorrow’s Big Changes), Liz Boehm (Healthcare analyst at Forrester) and Fred Jubitz (recently of American [...]
Read more
posted by James Taylor in Decision Management, Healthcare |
27th
May
2008
Posted by
James Taylor
One of the most fun things we did in the book was write about real success stories. We used an “Old Way” v “EDM Way” model for these. In the past I have written some blog posts using a similar style and today I have a new one.
Old Way
An online pharmacy (that the country trusts, [...]
Read more
posted by James Taylor in Business Rules, Customer Experience, Decision Management, Healthcare |
4th
March
2008
Posted by
James Taylor
Silverlink is an interesting company whose approach is to apply science to drive healthcare behaviors in a scalable manner. They made some announcements today at the Health 2.0 conference. I recently got a chance to speak with the CEO (Stan Nowak) and his team. Silverlink has 50 healthcare clients representing 150 million lives (including 9 [...]
Read more
posted by James Taylor in Adaptive Control, Business Rules, Customer Experience, Decision Management, Healthcare, Predictive Analytics, Product News |
26th
February
2008
Posted by
James Taylor
Last session of the day was from Rodolfo Viola of Swiss Medical Argentina on Breakthrough in Claims Excellence Management. Claims is, of course, a prime target for rules-based automation so I was excited to hear how an organization outside of North America/Europe was handling it.
Swiss Medical is a privately owned company founded as a clinic [...]
Read more
posted by James Taylor in Business Process Management, Business Rules, Healthcare, Insurance |
29th
January
2008
Posted by
James Taylor
One of the most interesting uses of enterprise decision management or EDM is in automating detection of various kinds of “bad” activity. Whether the concern du jour is insider trading, money laundering or just plain old fraud. There are a number of reasons why EDM is such a powerful approach.
Automation is fundamentally the best approach [...]
Read more
posted by James Taylor in Adaptive Control, Business Rules, Compliance, Data Mining, Decision Management, Financial Services, Healthcare, Insurance, Predictive Analytics |
7th
December
2007
Posted by
James Taylor
Bill over at the Wireless MD had a couple of interesting posts on e-prescribing today - Senatorial bi-partisan support for e-prescribing and Caveats for e-prescribing. The use of technology to improve healthcare is an endlessly fascinating discussion and the use of information systems to handle prescriptions (e-prescribing) is one of the most debated.
There is growing [...]
Read more
posted by James Taylor in Business Rules, Decision Management, Healthcare, Predictive Analytics |