19th
February
2008
Posted by
James Taylor
I saw this post recently - “The fat tail will be human, the medium tail social, the long tail algorithmic” - in which Chris Anderson (author of The Long Tail) says “The short head will be human, the fat middle social and the long tail algorithmic”. This made me think some more about the role [...]
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posted by James Taylor in Adaptive Control, Business Rules, Business Strategy, Customer Experience, Data Mining, Decision Management, Innovation, Marketing, Predictive Analytics |
6th
February
2008
Posted by
James Taylor
In a recession, perhaps even more than in other business climates, companies face a high degree of uncertainty. How will markets and consumers react to each new piece of news? How desperate will competitors get? Which products and services will be regarded by customers as necessities even in hard times and which will be jettisoned [...]
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posted by James Taylor in Adaptive Control, Business Agility, Business Rules, Business Strategy |
4th
February
2008
Posted by
James Taylor
First post in my series of posts on using EDM to thrive in a recession. Let’s start with the easy stuff - companies always look to reduce and control business costs in a recession so how can EDM help you do this?
One of the costs many businesses carry, almost without thinking, is a certain level [...]
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posted by James Taylor in Business Rules, Business Strategy, Data Mining, Decision Management, Green IT, Predictive Analytics |
4th
February
2008
Posted by
James Taylor
This week’s editorial calendar is about using Enterprise Decision Management - EDM - to survive and thrive in a recession. Prompted by a comment from Nathan Jones, the topic seems appropriate as everyone flails around trying to decide if they should use the “r” word or not. Clearly, whether we meet the definition of [...]
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posted by James Taylor in Business Strategy, Decision Management, Innovation, Reader Questions |
9th
January
2008
Posted by
James Taylor
Allan Alter over at CIO Insight had this article on CIOs Rank Their Top Priorities for 2008. Across all categories of company it was interesting that the top items were:
Delivering better service to customers
Improving business processes
Contributing to the creation of new business strategies
Cutting costs
I don’t know about you but I can see how EDM can [...]
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posted by James Taylor in Business Process Management, Business Rules, Business Strategy, Customer Experience, Decision Management, Innovation |
5th
December
2007
Posted by
James Taylor
Charlie Bess had an interesting post over on the EDS blog that led me to this article in the November IEEE journal titled: Toward the Realization of Policy-Oriented Enterprise Management (fee charged). The article is by Matthias Kaiser from SAP labs here in my home town. He is doing some research with a group at [...]
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posted by James Taylor in Business Strategy, Innovation |
4th
December
2007
Posted by
James Taylor
I got an interesting email from Dan Appleton this week. Dan is a principal of The Capabilities Center and his email prompted me to blog today on this topic. Dan’s email introduced his perspective on how business rules, especially in the context of enterprise decision management or EDM. He and I are broadly in agreement [...]
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posted by James Taylor in Business Process Management, Business Rules, Business Strategy, Decision Management |
23rd
October
2007
Posted by
James Taylor
Jamie Bisker was up after lunch talking about Insurance 2020: Innovating Beyond Old Models. Jamie used to be a Tower Group analyst and now works for IBM in their Institute for Business Value (I blogged about his reports before). Studied future customers and their needs, how automation is flattening the competitive environment, what fundamental trends [...]
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posted by James Taylor in Business Strategy, Innovation, Insurance, News |
18th
October
2007
Posted by
James Taylor
I saw this post by Keith Harrison-Broninski Some Processes Cost Money - Others Processes Make Money, in which he discusses the fact that companies have already squeezed lots of costs out of their systems and processes. He takes away from this the valid conclusion that not all processes are therefore good targets for high ROI [...]
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posted by James Taylor in Business Strategy, Decision Management, Decision Yield |
16th
October
2007
Posted by
James Taylor
Dave Dixon wrote a nice post a little while ago - Why You Should Care About Shareholder Value - and I have been mulling writing a response. Dave works at Provisdom and has recently started a blog there (despite being a fairly new blog, he has already written some interesting posts so check it out [...]
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posted by James Taylor in Business Strategy, Decision Management, Decision Yield |