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29th July 2008

The empire has less staff

James Taylor Posted by James Taylor

Frank posted some great comments on Here’s how to get started with decision management the other day and made me think about this, often very severe, problem. As Frank put it:
How do you overcome the moral fear some organizations have when they realize 40-80 percent performance improvements come at 40-60 percent less personnel; so if [...]

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posted by James Taylor in Business Strategy, Decision Management, Reader Questions | 0 Comments

14th July 2008

EDM and the role of line managers

James Taylor Posted by James Taylor

Tammy Erickson wrote an interesting piece last week The End of Line Managers as We Know Them - Peter Drucker’s Prediction that made we wonder how applying enterprise decision management, EDM, would change the role of line managers. Several changes would seem to be likely:

Less rubber-stamping
With the automation of approvals, eligibility, refunds, pricing decisions and [...]

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posted by James Taylor in Business Strategy, Decision Management | 0 Comments

10th April 2008

After EDM - some thoughts on technology

James Taylor Posted by James Taylor

Some time ago a regular reader, Dave Wright, left a  comment on a blog post I wrote as a guest. In it he asked “What comes after EDM?”. This, of course, is both an interesting and a difficult question. Thinking about it I decided to split it into two parts - one about technologies that [...]

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posted by James Taylor in Business Strategy, Customer Experience, Decision Management, Innovation, Reader Questions | 0 Comments

8th April 2008

Live from IMPACT - Customer Panel on Driving Alignment

James Taylor Posted by James Taylor

After the keynote it is back to the other end of the MGM Grand to attend a customer panel on business/IT alignment. Amy Wohl is the host and she blogs here. BTW I may not finish the whole session as I have to go sign the book at the bookstore at the show. I am [...]

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posted by James Taylor in Business Agility, Business Strategy, Legacy Modernization, SOA | 1 Comment

7th April 2008

Live from IMPACT - The Impact of Technology on Business

James Taylor Posted by James Taylor

Next up is a business session on the impact of technology on business. The good news is that the IBM wireless is working in this room and I have managed to find a power outlet (though not without moving a chair and sitting under the loudspeakers).
Mark Chapman of IBM’s Business Services Strategy group introduced the [...]

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posted by James Taylor in Business Strategy, Green IT, Innovation | 0 Comments

7th April 2008

Live from IMPACT - Opening Keynotes Part II

James Taylor Posted by James Taylor

It turns out they are going to move the schedule back to allow for the overrun in the keynotes so I have some time to catch up.
So, Steve Mills. Steve re-iterated the power of business and IT alignment, again quoting the LSE / McKinsey study that shows such alignment doubles productivity (I am looking for [...]

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posted by James Taylor in Business Process Management, Business Strategy, Composite Applications, Event Processing, Innovation, SOA | 1 Comment

21st March 2008

Book Review - The IT Value Stack

James Taylor Posted by James Taylor

I recently finished Ade McCormack’s book, The IT Value Stack: A Boardroom Guide to IT Leadership. The book is aimed at a fairly high-level audience and makes a case for better integration, or “entwinement”, of technology into businesses. Ade can come across somewhat opinionated but he gives you fair warning of this right up front [...]

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posted by James Taylor in Business Rules, Business Strategy, Decision Management, Innovation | 5 Comments

20th March 2008

Live from DAMA - Naked Without My Data

James Taylor Posted by James Taylor

Pip Coburn gave the closing keynote on Naked Without My Data. Pip made the point that lots of people actually don’t want to get quality data - they want to hear what they expect. People are not acting like quality of data matters. They want the data that supports their point of view or conforms [...]

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posted by James Taylor in Business Strategy | 0 Comments

11th March 2008

CIOs - use EDM to deliver what your business managers want

James Taylor Posted by James Taylor

Frank Gens of IDC posted this short item on what Line of Business managers want from their CIOs and it had a nice little graph showing the key things that the business wants from IT. Of the 10 items, several seem to me to show the need for Enterprise Decision Management or EDM:

Speed up project [...]

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posted by James Taylor in Business Rules, Business Strategy, Decision Management, Enterprise Applications, Innovation, Predictive Analytics | 0 Comments

25th February 2008

Live from DIALOG - Scott Klososky Keynote: Do You Have Velocity Leadership?

James Taylor Posted by James Taylor

Next up was Scott Klososky on Do You Have Velocity Leadership? Scott talks to organizations about how technology impacts different businesses and has a book coming out soon (though I could not find a link for it). He uses a quote to show his attitude to technology:
A rock pile ceases to be a [...]

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posted by James Taylor in Business Agility, Business Intelligence, Business Strategy, Events, Innovation, web 2.0 | 0 Comments