Archive for the ‘Business Intelligence’ Category

20th May 2008

The New Enterprise Data Center (IBM)

Rich Lechner of IBM came next, talking about the new enterprise and it’s new enterprise data center. Supporting business innovation is impacted, he said, by three things:

Globalization
The change from an exporter to a multi-country set of counties to a truly globally integrated enterprise - tapping into new talent pools around the world.
Rising tide of information
More [...]

Read more

posted by James Taylor in Business Intelligence, Citation, Data Mining, Green IT, Innovation, Predictive Analytics | 1 Comment

12th May 2008

Banks, analytics and customers

Having just written a post about how vague the word analytics is, I see Ann All’s post Banks Using Analytics to Boost Customer Retention. What’s interesting about Ann’s post is not that she makes it clear what kind of analytics she is discussing but that almost any of the various kinds of analytics can [...]

Read more

posted by James Taylor in Business Intelligence, Customer Experience, Data Mining, Predictive Analytics | 0 Comments

12th May 2008

The most important thing I know about Analytics is that no-one agrees what it means

Tony Rose over on Decision Support Analytics had this post where he asked for submissions in a particular format - the one used in the title.
I will post a couple of others this week as I have time. Here goes then with the first one:
The most important thing I know about Analytics is that no-one [...]

Read more

posted by James Taylor in Business Intelligence, Data Mining, Predictive Analytics | 6 Comments

8th May 2008

Your chance to blog and win!

Tony, over on the Decision Support Analytics blog, is running an interesting competition and the prizes have just improved - Neil and I offered a signed copy of our book to add to his list of potential prizes. You can check out the details here. I plan to write a couple of entries soon and [...]

Read more

posted by James Taylor in Blogging, Book, Business Intelligence, Data Mining, Predictive Analytics | 1 Comment

5th May 2008

Gartner, BI and Smart (Enough) Systems

Two of Gartner’s smartest analysts - Kurt Schlegel and Gareth Herschel (shameless plug) - just published an excellent little paper called “Business Intelligence and Decision Making“. This paper was one of Gartner’s Strategic Planning Assumptions and the (free) summary says:
A subset of organizations that seek a competitive advantage will evolve the primary role of their [...]

Read more

posted by James Taylor in Business Intelligence, Citation, Customer Experience, Data Mining, Decision Management, Optimization, Predictive Analytics | 0 Comments

5th May 2008

Decision Management, Operations Research and BI

I spoke to Seth Grimes last week about an article he was writing that just published on Intelligent Enterprise -What BI Practitioners Can Learn From Operations Research. As I was reading the article I also noticed a response over on Michael Trick’s OR blog -Business Intelligence and Operations Research. Both Seth’s article and Michael’s response [...]

Read more

posted by James Taylor in Business Intelligence, Data Mining, Decision Management, Optimization, Predictive Analytics | 2 Comments

2nd May 2008

Some thoughts on the prime business decision loop

Tom Jesionowski recently published an article on TDAN about The Prime Business Decision Loop. Tom had sent me a copy in advance to look over and I thought I would blog about it and publish my comments as I think he has made a valuable contribution to the discussion around decision making with the loop.
I [...]

Read more

posted by James Taylor in Business Intelligence, Decision Management | 1 Comment

25th April 2008

First Look - Attensity

Attensity is a text analytics company based in Silicon Valley and Utah that is focused on helping companies hear the “voice of the customer”. By allowing companies to effectively process the text in emails, service logs, call notes and, more recently, forums, blogs and wikis, Attensity aims to make companies both aware of their customers’ [...]

Read more

posted by James Taylor in Business Intelligence, Customer Experience, Product News, Text Analytics | 0 Comments

22nd April 2008

New Expert Channel on B-Eye Network

Well there’s now another place to find our materials - I have opened for business as an expert on the B-Eye Network. Check out my channel Competing on Decisions (thanks to Neil for suggesting the name). This blog will be syndicated there but I will also be writing articles, posting white papers and generally making [...]

Read more

posted by James Taylor in Blogging, Business Intelligence, Decision Management, James Taylor | 0 Comments

18th April 2008

First Look - i-luminate

Neil and I caught up with Joe Foley, Chief Architect and Kirsten Chapman, VP Global Marketing and Alliances from i-lluminate this week. illuminate (www.i-lluminate.com) is a Spanish company that has recently begun to expand in the US.
illuminate is trying to tackle what it sees as the unsolved performance problem of ad-hoc analysis in companies who [...]

Read more

posted by James Taylor in Business Intelligence, Innovation | 0 Comments