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3rd June 2008

BI eclipsed? Perhaps but not just by search

James Taylor Posted by James Taylor

Tom Hudock had an interesting post - BI eclipsed by another technology - in which he linked to one of Neil’s great BI 2.0 articles. Tom argued that BI is being eclipsed by search-like interfaces and other more consumer-centric technologies. Like Tom I think that BI has come to mean, rightly or wrongly, reporting and [...]

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posted by James Taylor in Business Intelligence, Decision Management, Predictive Analytics | 0 Comments

2nd June 2008

Searching structured data and the finding the voice of the customer

James Taylor Posted by James Taylor

A couple of companies I follow had interesting announcements today. First Attensity announced its new “Market Voice” product designed to allow automatic analysis of blogs, forums, reviews and other kinds of customer-generated content. The idea is to bring this information into the same environment as internal unstructured information so it can be analyzed as part [...]

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posted by James Taylor in Business Intelligence, Product News, Text Analytics | 0 Comments

30th May 2008

When is a cockpit not a cockpit?

James Taylor Posted by James Taylor

When it’s a dashboard.
I often hear people talk about fighter pilots as a model for the future of business users. For instance, Ade McCormack did in his book on the IT value stack. Indeed this is such a good mental image that many companies use it - either to promote their products or to talk [...]

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posted by James Taylor in Business Activity Monitoring, Business Agility, Business Intelligence, Decision Management, News | 5 Comments

23rd May 2008

Information as a Service

James Taylor Posted by James Taylor

Mike Gilpin and Noel Yuhanna gave a presentation on how informaton-as-a-service can help your projects and applications. Many SOA implementations were focused on transactional solutions but Forrester found that many used the same service infrastructure to expose information - e.g. a customer update service which exposes the current address also. Theme: Information-as-a-service (IaaS) offers to [...]

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posted by James Taylor in Business Intelligence, Composite Applications, SOA, SaaS, Text Analytics | 0 Comments

21st May 2008

Bringing IT from the Back Office to the Boardroom

James Taylor Posted by James Taylor

Marta Foster from Proctor and Gamble gave this presentation. Marta has been at P&G for 30 years and is now in charge of their IT operations. P&G is well known and is the largest consumer products company in the world with over B in sales. They have 138,000 employees, 200 brands in 160 countries and [...]

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posted by James Taylor in Business Intelligence, Decision Management, Innovation, News | 0 Comments

20th May 2008

The Future of Enterprise Applications

James Taylor Posted by James Taylor

I had to blog the last two sessions on paper - there are no power sockets in the hotel (the Palazzo at the Venetian in Las Vegas, conference planners please note) and my battery eventually gave up. So, back in the hotel now, here’s a summary of the notes I took.
Sharyn Leaver presented on the [...]

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posted by James Taylor in Business Intelligence, Business Process Management, Enterprise Applications | 1 Comment

20th May 2008

The New Enterprise Data Center (IBM)

James Taylor Posted by James Taylor

Rich Lechner of IBM came next, talking about the new enterprise and it’s new enterprise data center. Supporting business innovation is impacted, he said, by three things:

Globalization
The change from an exporter to a multi-country set of counties to a truly globally integrated enterprise - tapping into new talent pools around the world.
Rising tide of information
More [...]

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posted by James Taylor in Business Intelligence, Citation, Data Mining, Green IT, Innovation, Predictive Analytics | 1 Comment

12th May 2008

Banks, analytics and customers

James Taylor Posted by James Taylor

Having just written a post about how vague the word analytics is, I see Ann All’s post Banks Using Analytics to Boost Customer Retention. What’s interesting about Ann’s post is not that she makes it clear what kind of analytics she is discussing but that almost any of the various kinds of analytics can [...]

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posted by James Taylor in Business Intelligence, Customer Experience, Data Mining, Predictive Analytics | 0 Comments

12th May 2008

The most important thing I know about Analytics is that no-one agrees what it means

James Taylor Posted by James Taylor

Tony Rose over on Decision Support Analytics had this post where he asked for submissions in a particular format - the one used in the title.
I will post a couple of others this week as I have time. Here goes then with the first one:
The most important thing I know about Analytics is that no-one [...]

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posted by James Taylor in Business Intelligence, Data Mining, Predictive Analytics | 6 Comments

8th May 2008

Your chance to blog and win!

James Taylor Posted by James Taylor

Tony, over on the Decision Support Analytics blog, is running an interesting competition and the prizes have just improved - Neil and I offered a signed copy of our book to add to his list of potential prizes. You can check out the details here. I plan to write a couple of entries soon and [...]

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posted by James Taylor in Blogging, Book, Business Intelligence, Data Mining, Predictive Analytics | 1 Comment