Archive for September, 2008

30th September 2008

New Community for Fair Isaac customers and others

The folks at Fair Isaac pointed me to a new community they have just released - dmtools.fairisaac.com. I have not had much of a chance to check it out but it looks useful and I look forward to participating. One thing is new - you can download trial versions of Blaze Advisor. Have fun…

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posted by James Taylor in Business Rules, News | 1 Comment

29th September 2008

Repositories, processes, decisions and more

Bruce Silver had an interesting article recently on The Next Innovation in BPMS in which he discusses the need for repository capabilities in BPM. Bruce makes the point that “next generation” repositories for process management must not only support process models, they must also support “decision models”, business object definitions, performance measurement information and service [...]

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posted by James Taylor in Decision Management | 0 Comments

25th September 2008

Franchises, localization and decision management

I live in Palo Alto and a new Mountain Mike’s Pizza has just opened up near us. Much as we like MM pizza we have two problems - we like wholewheat dough and, as several members of my family are lactose/milk intolerant, soy cheese. If you have visited or live in Palo Alto you will [...]

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posted by James Taylor in Decision Management, Retail | 0 Comments

24th September 2008

Finding hidden decisions in business processes

Scott Sehlhorst (with whom I have presented and about whom I have written before) had a great post this week called Hidden Business Rule Example. Scott walks through some analysis of a process and shows how finding hidden decisions within that process can really inform how you think about the systems and processes you need. [...]

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posted by James Taylor in Adaptive Control, Business Process Management, Business Rules, Data Mining, Decision Management, Requirements | 0 Comments

23rd September 2008

Collections Best Practices

Jeff Bernstein of Strategem Portfolio Services gave an overview of the latest developments in collections. Jeff’s company has a product called Strategy Director (about which I blogged before). Jeff does a lot of work with collections groups and all too often sees a failure to implement analytics even where those analytic models are being developed [...]

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posted by James Taylor in Business Rules, Customer Experience, Financial Services, Predictive Analytics | 0 Comments

23rd September 2008

From Scores to Strategies

The use of analytics in business decisions, presented by one of InfoCentricity’s customers, was next. In many organizations modelers are busy building predictive models that they then throw over the wall to a business analyst. To bridge this gap you need a collaboration platform that allows modelers to do their thing while allowing business analysts [...]

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posted by James Taylor in Decision Management, Financial Services, Predictive Analytics | 0 Comments

22nd September 2008

Putting Analytics to Work

Here’s my presentation from the InfoCentricity User Exchange. Enjoy.
Putting Analytics To Work
View SlideShare presentation or Upload your own. (tags: predictive analyticsanalyticedmente…)

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posted by James Taylor in Business Rules, Decision Management, James Taylor, Predictive Analytics | 0 Comments

22nd September 2008

Scorecard Development Efficiencies with Xeno

Sue Gonella presented on some efficiencies in building predictive scorecards. In particular she covered the  use of sampling data vs using all records into a model development exercise.
Rather than using all records she advocated using stratified random sampling where a sample of each group of interest is used to build and validate the models. This [...]

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posted by James Taylor in Predictive Analytics | 0 Comments

22nd September 2008

Marketing and Customer Segmentation with Xeno

Delivering the best value proposition using segmentation is a multi-step journey with 6 main steps and some critical differences from other analytic approaches:

Define Segmentation Objectives
The first step - deciding why to build a segmentation scheme - is important but often overlooked. Reasons may include declining financial performance, changes in strategy or market trends - the [...]

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posted by James Taylor in Data Mining, Marketing, Predictive Analytics | 0 Comments

22nd September 2008

Impact Modeling and Maximizing Marketing Return

Nina Shikaloff discussed an analytics technique that I had not heard of - Impact Modeling. Impact Modeling is a decision modeling technique. Decisions on acquiring customers - what to offer for instance - managing customers and handling difficult customers are all important and it can be tricky to identify better ones. Impact modeling is about [...]

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posted by James Taylor in Predictive Analytics | 0 Comments