JT on EDM

Well I am off to the mountains for a vacation with no email, no cell phone, no twitter and no blogging. I have queued up some posts for you so you won’t miss me too much but don’t expect a reply until after the 25th.
Have fun

Chris Berg wrote a nice piece on Pressure Points that seemed like it was worth highlighting. Chris outlines some great reasons for using business rules and he seems to Believe in business rules (as I do).

Got another question about a job today. This time Jim Fahy sent me this one:
Director, Insight and Innovation Advanced Capabilities
The Insight and Innovation group combines a customer analysis group; research and targeting; and the analytics reporting and technology team formerly housed in a corporate customer service excellence structure.  The customer and market insights that are [...]

I have been an iRobot customer since Christmas. Much as I like their products, their customer service decision making leaves a lot to be desired. This particular post was prompted by their inconsistent warranty decision management. iRobot has outsourced its call center, as many companies have, and sound like they want to deliver excellent customer [...]

A reader sent me an interesting question after watching the ILOG seminar on scorecards and rules in which I participated earlier this week (recording of this rules and scorecards seminar is available). Here’s a summary of what he said:
One immediate comment I would have is that scorecarding seems to insert an extra unnecessary step. Rather [...]

I saw this piece on DSL and MDE, necessary assets for Model-Driven approaches and it made me think about DSLs. First, here’s the definition of a DSL from the article
DSL is a programming language or executable specification language that offers, through appropriate notations and abstractions, expressive power focused on, and usually restricted to, a particular [...]

A reader asked me last week about how I saw business rules engines fitting in with UML, SOA and Microsoft. The article discusses whether Microsoft’s Oslo strategy for SOA will be based on UML or merely offer support for it among many standards.
First, let me say that I think it is increasingly clear that application [...]

I got a briefing last week from IBM as part of my researching of the IBM/ILOG acquisition (I blogged about this here). Back when I was at IMPACT it became clear that IBM was getting focused on events, rules and policies - they talked about Points of Agility, points in a business where variability is [...]

I got a briefing this week from my friends at Tibco about their Service Performance Manager product released a couple of months ago. The product is a big step along the road to what some call “autonomic computing” in that it provides dynamic and automated monitoring and correction of service levels in a service-oriented world.
The [...]

I had a chance to catch up with Marwane from IDS Scheer the other day and talk about ARIS, IDS Scheer’s enterprise modeling product. The ARIS architecture or platform has currently more than 25 products for enterprise modeling divided into 4 platforms (Strategy, design, implementation and controlling) and 6 solutions (Enterprise BPM, EA, SAP, [...]