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	<title>Comments on: Using decision management to build loyalty and grow</title>
	<atom:link href="http://jtonedm.com/2008/07/03/using-decision-management-to-build-loyalty-and-grow/feed/" rel="self" type="application/rss+xml" />
	<link>http://jtonedm.com/2008/07/03/using-decision-management-to-build-loyalty-and-grow/</link>
	<description>James Taylor on Enterprise Decision Management</description>
	<pubDate>Mon, 01 Dec 2008 21:35:38 +0000</pubDate>
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		<title>By: Making decisions about loyalty programs &#187; Smart (Enough) Systems, the blog</title>
		<link>http://jtonedm.com/2008/07/03/using-decision-management-to-build-loyalty-and-grow/#comment-11244</link>
		<dc:creator>Making decisions about loyalty programs &#187; Smart (Enough) Systems, the blog</dc:creator>
		<pubDate>Tue, 16 Sep 2008 23:39:16 +0000</pubDate>
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		<description>[...] so on. Two previous posts seem particularly relevant. This one on using decision management to build loyalty and grow and this one on using EDM to keep loyalty where you want it - with the company not an individual [...]</description>
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<p>[...] so on. Two previous posts seem particularly relevant. This one on using decision management to build loyalty and grow and this one on using EDM to keep loyalty where you want it - with the company not an individual [...]</p>
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