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Archive for May 2nd, 2008

2nd May 2008

Some thoughts on the prime business decision loop

James Taylor Posted by James Taylor

Tom Jesionowski recently published an article on TDAN about The Prime Business Decision Loop. Tom had sent me a copy in advance to look over and I thought I would blog about it and publish my comments as I think he has made a valuable contribution to the discussion around decision making with the loop.
I [...]

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posted by James Taylor in Business Intelligence, Decision Management | 1 Comment

2nd May 2008

Here’s how you can deliver extreme personalization

James Taylor Posted by James Taylor

Two articles caught my eye yesterday - Robert Nascenzi wrote an article “Real-Time Segmentation Levels the Playing Field” over on Destination CRM while Jeremy Nedelka wrote “The Ultimate Personalized Marketing” over on 1:1. Both articles focusing me in on what I have called “extreme personalization”. Jeremy’s article was a cute story about a school targeting [...]

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posted by James Taylor in Customer Experience, Decision Management, Marketing | 1 Comment