When it’s a dashboard.
I often hear people talk about fighter pilots as a model for the future of business users. For instance, Ade McCormack did in his book on the IT value stack. Indeed this is such a good mental image that many companies use it - either to promote their products or to talk [...]

Neil and I are going to be speaking (on Applying Decision Management to Make Processes Smarter, Simpler and More Agile) at the Intalio User Conference on June 17th and the nice folks at Intalio have decided that everyone who attends deserves a copy of the book. While I am sure that all the attendees are [...]

When I read Ade McCormack’s book The IT Value Stack I was struck by many sections (as you can see from the review) and one thread in his narrative prompted this post. He recommends avoiding software development (because it is expensive and high risk). Ht talked about the importance of sweating the technology (making the [...]

One of the most fun things we did in the book was write about real success stories. We used an “Old Way” v “EDM Way” model for these. In the past I have written some blog posts using a similar style and today I have a new one.
Old Way
An online pharmacy (that the country trusts, [...]

Colin Tuebner wrapped up with a session on BPM and change management. The presentation is based on a set of interviews with those customers using BPM a while and doing a good job at managing process change. The theme is “Organizations use different patterns for controlling change; choose yours and don’t let change manage you.” [...]

Mike Gilpin and Noel Yuhanna gave a presentation on how informaton-as-a-service can help your projects and applications. Many SOA implementations were focused on transactional solutions but Forrester found that many used the same service infrastructure to expose information - e.g. a customer update service which exposes the current address also. Theme: Information-as-a-service (IaaS) offers to [...]

Ken Vollmer kicked off the last day of the event with a view from the field - a survey on BPM that Forrester did at the end of 2007. The theme is that “BPM has already achieved mainstream status inside of most enterprises but we still have a long way to go to achieve the [...]

Jeff Hammond’s theme for this presentation is that as enterprise experiment with web 2.0 some successful adoption patterns are emerging. There are three ways to look at web 2.0:

Enabling technologies
Flex, Air, Silverlight, XML, Ajax, cloud computing
Core applications
Blogs, wikis, social networks, tagging, rss, mashups built on these core technologies
Behavior shifts
Information workplaces, social computing, dynamic business applications, [...]

Mark Hennessy the CIO from IBM presented on his perspective on the changing role of the CIO. An IBM survey in 2005 found that of CEOs 80% thought IT had to be aligned to be successful but only 45% thought this was something they did well. More recent surveys showed CIOs feeling that this was [...]

Neil and I wrote a column introducing enterprise decision management (EDM) for Teradata Magazine recently and you can find it here.