7th
April
2008
Posted by
James Taylor
Thanks to Dan I discovered a number of other bloggers covering IMPACT:
Michael Cote (Redmonk)
Dana Gardner
Juris Kaža
Bob Balfe
James Governor
Bill Newport
A number of us are also twittering and you can find a summary of our impact 2008 posts here.
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posted by James Taylor in Blogging, SOA |
7th
April
2008
Posted by
James Taylor
Evening of Monday night and its party time in the solutions area of IMPACT. Once again the wonderful string quartet were strutting their electric stuff and the food and drinks were good. I spent my time speaking to the few folks present who were really interested in decisioning (Chordiant, ILOG, select IBMers) and then went [...]
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posted by James Taylor in Business Agility, Business Process Management, Composite Applications, Customer Experience, Insurance, SOA |
7th
April
2008
Posted by
James Taylor
Erik Klein from the WebSphere Commerce group at IBM and Scott Young from a consultant. Erik started by discussing the inhibitors to moving to multi-channel and customer-centric. These include:
Siloed business units
Applications that don’t integrate or support multi-channel operations
Redundant data in multiple systems, no single version of the truth
The different domains - web, store and enterprise [...]
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posted by James Taylor in Business Process Management, Customer Experience, Retail, SOA |
7th
April
2008
Posted by
James Taylor
Next up is a business session on the impact of technology on business. The good news is that the IBM wireless is working in this room and I have managed to find a power outlet (though not without moving a chair and sitting under the loudspeakers).
Mark Chapman of IBM’s Business Services Strategy group introduced the [...]
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posted by James Taylor in Business Strategy, Green IT, Innovation |
7th
April
2008
Posted by
James Taylor
It turns out they are going to move the schedule back to allow for the overrun in the keynotes so I have some time to catch up.
So, Steve Mills. Steve re-iterated the power of business and IT alignment, again quoting the LSE / McKinsey study that shows such alignment doubles productivity (I am looking for [...]
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posted by James Taylor in Business Process Management, Business Strategy, Composite Applications, Event Processing, Innovation, SOA |
7th
April
2008
Posted by
James Taylor
I am attending the IBM IMPACT show today and tomorrow and will try and blog live from the show. So far the wireless isn’t working in the keynote location (I am on my broadband wireless modem, thank you Verizon) and the room has no tables and no power for the HUGE number of laptop users [...]
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posted by James Taylor in SOA |