9th
January
2008
EDM should be a top priority for CIOs in 2008
Allan Alter over at CIO Insight had this article on CIOs Rank Their Top Priorities for 2008. Across all categories of company it was interesting that the top items were:
Delivering better service to customers
Improving business processes
Contributing to the creation of new business strategies
Cutting costs
I don’t know about you but I can see how EDM can [...]
Read moreposted by James Taylor in Business Process Management, Business Rules, Business Strategy, Customer Experience, Decision Management, Innovation | 1 Comment


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