David Proctor of Experian gave the next session I attended on Combining the Power of Analytics and Business Rules to Drive Enterprise Decisioning Solutions.
He started by talking about the criticality of business rules and the value of managing them. In particular the ability to being experts into a collaborative approach. David then gave a [...]

Alan Weiss of Travelers and Brian Stucky of InScope presented on Reaping the Benefits of Rules through SOA and Business Rule Management at Travelers. Travelers is a Fortune 100 insurance carrier and Alan is part of a group focused on moving control over processing into the business. The key purpose of business rules in this [...]

Paul Armborst, someone I have known for a long time, was up after lunch talking on True Adventures in Business Rules. Paul is from Westfield Group, a top 50 insurance company based in Ohio. Back in the 1990s needed to transform their business - from a mainframe/back office company to one where agents could serve [...]

Steve Hendrick of IDC kicked off day 2 with his keynote on Intelligent Process Automation: The Key to Business Process Automation.
Steve started with a story about AMR and SABRE. Back in 80s startup low-cost airlines were putting real pressure on them and they could not meet the price. Thomas Cook came and introduced yield management [...]