“While growing up, the big rhetorical question I often heard asked was, “If we can send people all the way to the Moon and back, why can’t we… ? (Fill in the blank with a frustration - predict tomorrow’s weather, design a car that runs on something besides oil, make a good omelet…). The same [...]

“Enterprise decision management (EDM) is a leading-edge concept that brings together business intelligence, business rules and business modeling: three areas that have heretofore been progressing along separate paths. By bringing them together, businesses could realize substantial gains through more effective and understandable enterprise decision making, and apply automation where possible to overcome the cost and [...]

“A thorough examination of the business value and technologies enabling decision management, positioned as the next major wave of business process automation. The book is filled with examples that should help the reader learn from the experiences of other organizations in deploying decision management technologies. Traditional business intelligence addresses the delivery of information, but not [...]

“Smart (Enough) Systems blazes a new trail in the crucial territory of finding the business value in information systems. With a well-tuned blend of technology and business, this book is a great read for anyone trying to discover the potential of decision management in the enterprise.
The book contains dozens of helpful case studies that illuminate [...]

“James Taylor and Neil Raden have produced a substantive work that explores what will soon be recognized as the next arena for competitive advantage in our fast-paced global economy. Their central thesis is that organizations must treat decisions as an enterprise asset and take action to increase their “decision yield”. The combined effect of improving [...]

“This is the first book, that I have read, that brings together the technologies and techniques needed to make systems smart enough for a modern business.
James and Neil have provided a concise and accessible book that both business and technical managers can use to make their business processes smarter. “Smart (Enough) Systems” is very well [...]

“James and Neil provide a clear, concise, and well written book offering both the breadth and depth to make sense of an exciting yet difficult subject. Not only does ‘Smart (Enough) Systems’ cover all aspects of decision automation from the technologies and approaches needed to their impact on existing and future technology architectures; it is [...]

“Enterprise Decision Management (EDM) is a key facet of high-value operational business intelligence. James Taylor and Neil Raden do an excellent job explaining EDM and helping the readers work those concepts and technologies into future BI development to the benefit of their organizations.”
Alan Simon, author of 27 books including Data Warehousing for Dummies and Business [...]

“An important book which finally, for the first time, addresses the topic of enterprise decision making not by relying on IT ‘geekspeak’ but by taking a holistic view of why business people require EDM, why past approaches have failed and why the changing landscape such as ESOA will make EDM even more critical for the [...]

“Throughout business, every day, critical decisions are made by people - people who may have just the right information and understanding to make good decisions, but just as likely do not. Many of these decisions could be made correctly and consistently if the rules that govern them were understood and the information needed to shape [...]