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About Us

The authors of Smart (Enough) Systems are two of the leading experts in Enterprise Decision Management. While focusing on the automation and improvement of operational decisions, they brought together decades of experience in business intelligence, application development, predictive analytics, data mining, business rules management and more.



James Taylor

James Taylor James Taylor is a leading expert in Enterprise Decision Management and CEO of Decision Management Solutions . Previously, James was a Vice President at Fair Isaac Corporation where he developed and refined the concept of enterprise decision management or EDM. Widely credited with the invention of the term and the best known proponent of the approach, James helped create the emerging EDM market and is a passionate advocate of decision management. James has 20 years experience in developing approaches and tools that others can use to build more effective information systems. He is an active consultant, speaker and author. He is a prolific blogger and writer and he has contributed to several books.

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Neil Raden

Neil Raden Neil Raden is an "industry influencer" – someone who is followed by technology providers, consultants and even other analysts. His deep knowledge of the analytical aspects in information technology is the result of thirty years of intensive work. He is the founder of Hired Brains, a research and advisory firm in Santa Barbara, CA. Neil began his career as a casualty actuary with AIG in New York before moving into software engineering, consulting and industry analysis. His articles appear in industry magazines, he is the author of dozens of sponsored white papers for vendors and other organizations and he has contributed to numerous books.

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